Issue details - New arrangements for dealing with complaints by social tenants against their landlords.

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Issue details

New arrangements for dealing with complaints by social tenants against their landlords.

How complaints about housing management functions of the social landlord will be dealt with by the Housing Ombudsman rather than the Local Government Ombudsman. Including use of Designated Persons.

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (All Wards);

Decision due: 26 Mar 2013 by Housing Management Consultative Sub-Committee

Lead member: Councillor Liz Wakefield, Lead Member for Community Safety liz.wakefield@brighton-hove.gcsx.gov.uk

Lead director: Strategic Director, People

Contact: Brian Foley, Standards & Complaints Manager Email: brian.foley@brighton-hove.gov.uk Tel: 01273 291229.

Agenda items

Documents

  • Changes to Housing complaints referrals to the Ombudsman  

 


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