Decisions for issue Access to Housing Services - Housing Office Accommodation Strategy

37.1         RESOLVED –

(1) That Housing Committee approves the Resident Access Strategy set out in sections 4.2 to 4.4 of this report.

(2) That Housing Committee approves the following Changes based on the Resident Access Strategy:

(i) Closure of the Selsfield Drive Housing Office and relocation of services to the Oxford Street Housing Office by the end of 2013/14

(ii) Removal of cash desks from the housing offices in 2014/15 once all residents who currently use this facility have been given advice and support to change to other payment methods.

(3) That Housing Committee approves that, once vacated, the Selsfield Drive Housing Office be demolished in order to be redeveloped, subject to planning consent, for new homes under Phase 2 of the New Homes for Neighbourhoods estate regeneration programme.