Agenda item - Housing Management Performance Report

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Agenda item

Housing Management Performance Report

Minutes:

12.1    An officer gave a brief overview of the Housing Management Performance Report and noted that there were 41 performance indicators that had been tracked throughout the year. It was stated that this report gave details of the last quarter including comparable info against the year before, this information included benchmarking data against other Local Authorities.

 

12.2    Residents had the following enquiries, concerns and statements:

 

·         A resident requested clarification of the data on boiler replacement or repairs.

·         It was stated that some high-rise blocks had not been inspected and that this ran against what was stated in the report.

 

12.3    An officer stated that houses and flats had annual servicing that was different to other programmes which came under works, it was further stated that that every gas boiler had been inspected. Further efforts to follow up with residents would be taken.

 

12.4    RESOLVED – that the report was noted.

 

Supporting documents:

 


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