Agenda item - Residents Question Time

Responses to items raised at the Tenant Only Meetings held on 11 April 2019:

(copy attached).

6.1       (Item 1 – De-recognition of ECMTRA)

6.2       A resident noted that they had listened to the ECMTRA.

6.3       An officer requested for the response to be shared.

6.4       RESOLVED – that the report was satisfactory.

6.5       (Item 2 – Damp and Black mould in tenant’s homes)

6.6       A resident presented concerns provided by tenants and enquired if there was a possibility of claiming through insurance for this.

6.7       An officer stated confirmed the various stages of dealing with this subject.

6.8.      RESOLVED – that the report was satisfactory.

6.9       (Item 1 – 68 to 70 Godwin Road Drain Clearance – West Area)

6.10    A resident expressed concern regarding the regular maintenance of drainage both above and below ground.

6.11    An officer apologised for the delay in responding to this and that communication needed to be clearer with residents going forward.

6.12    RESOLVED – that the report was satisfactory.

6.13    (Item 2 – New Door Entry System at Ingram Court – West Area)

6.14    A resident sought clarification on this.

6.15    An officer stated that this was an issue across the City and that following the 2015 review, BHCC had agreed to remove trade button. It was noted that since then BHCC had realised that operating with a negative blanket approach to this issue was wrong, as a result efforts to address this via consultation would be adopted going forward.

6.16    RESOLVED – that the report was satisfactory.