Agenda item - Housing Management Performance Report

11.1    An officer gave a brief overview of the Housing Management Performance Report and noted that there were 41 performance indicators that had been tracked throughout the year. It was stated that this report gave details of the last quarter including comparable info against the year before, this information included benchmarking data against other Local Authorities.

11.2    Residents had the following concerns, enquiries and statements:

·         It was stated that anti-social behaviour was complicated however over time many bodies had began to confer with each other to address this.

·         It was stated that it was important that people were kept aware that they had an obligation as per the tenancy agreement.

11.3    The Chair re-stated the positive figure in regards to Anti Social Behaviour.

11.4    An Officer stated that the figure of 85% was in regards to cases on issues that had been addressed and that feedback on how this was dealt with was positive.

11.5    AGREED – that the report be noted.