Agenda item - New Community Engagement Team

There is no report for this item; an update will be given at the meeting

9.1          Ododo Dafe, Head of Income Involvement & Improvement, introduced the new service that aimed to pool knowledge from the Community Engagement Team and the Resident Involvement Team to work with residents across all Housing tenures to pool specialist knowledge. The team was set to be more robust and to join up services for communities to access services with an easier point of contact and assured the initiative did not reduce the number of officers on the ground.

9.2          Residents stated that the RAT application was confusing and that the CIT should be used instead.

9.3          Councillor Gibson said that it made sense for these services to be joined up and that this was a step forward to a wider scope and opportunity for teams to respond more directly to residents’ feedback and concerns on estates.

9.4          RESOLVED – That the Panel agree to note the update,