Agenda item - Housing Management Performance Report

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Agenda item

Housing Management Performance Report

Minutes:

63.1       Ododo Dafe, Head of Income Involvement & Improvement, introduced the report which included a basic summary and a more detailed document to outline the housing management performance for Q3 2018/19.

 

63.2       Councillor Platts stated that in the last meeting residents wanted more information on Universal Credit and arrears and asked why it was taking longer to re-let properties.

 

63.3       Officers responded that the primary reason for the delay was that some units of senior housing could be unpopular due to the size and facilities of the property. She added that they were reviewing and trying to improve the scheme by organising open days, asking residents for ideas to make properties more attractive, investing money to redecorate the properties, putting an article in Homing In and to think about other possible uses for those units.

 

63.4       The Chair stated that review did not span wide enough and should cover the whole housing stock in more detail.

 

63.5       Residents stated that they had seen many examples of properties being redecorated and transformed from their previous poor to a welcoming environment. Officers added that the timescale of remodelling could sometimes be longer due to the depth of damage and age. In the case of properties being too small they hoped residents could balance this by utilising the community rooms.

 

63.6       Residents raised concern for some third floor properties remaining vacant due to the absence of a lift.

 

63.7       Officers responded that after the report going to the Housing and new homes Committee, councillors were keen to understand more about sheltered housing and map where problems and blockages arose.

 

63.8       RESOLVED: That the panel agree to note the report.

Supporting documents:

 


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