Agenda item - The future arrangements for Repairs and Maintenance

58.1               Sharon Davies, Housing Business Programme Manager, introduced the briefing paper that detailed the resident engagement arrangements on the future Housing repairs, planned maintenance and capital works programme and their involvement in the process of setting up the new repairs and maintenance services between March 2019 and April 2020.

58.2               In response to the Chair, Martin Reid, Assistant Director Housing, stated that the process to recruit volunteers to sit on the proposed task and finish group would follow the Area Housing Panel guidelines.

58.3               Officers stated that as well as generally seeking representation from many different profiles, they aimed to particularly include Black, Asian and minority ethnic (BAME) or younger candidates as they did not have any representatives of those groups.

58.4               In response to residents asking how frequent and how long the Task and Finish Group would occur, officers stated that the groups would vary depending on the activity on the session.

58.5               The Chair stated that residents should maximise their involvement to ensure they received value for money on their services and that residents should be fully briefed throughout the whole process.

58.6               In response to residents asking whether the time of the sessions would consider people’s working patterns; officers responded that the schedule could be flexible to accommodate residents who wanted to get involved.

58.7               Officers stated that they would keep all residents informed on the process whether they were a representative on the Task and Finish Group or not.

58.8               RESOLVED: That the Panel agree to note the report.