Agenda item - Tenant Handbook

29.6    The Chair noted that an additional item regarding the Tenant Handbook had been added after the agenda had been despatched and published.

29.7    The Head of Tenancy Services introduced the report and highlighted the following:

·         The Tenant Handbook had been amended to reflect the Council Tenancy Agreement.

·         The Neighbourhood Improvement Group and Tenant Improvement Group had updated the document and attempted to resolve all queries the residents had submitted.

·         The residents were encouraged to submit comments and queries by 19 January 2018 to Janet Dowdell, Tenancy Services Operational Manager.

·         All residents would receive a copy of the Tenant Handbook, either a hard copy of via email.

29.8    RESOLVED – That the Panel agreed to note the report.