Agenda item - Round Robin

Each association is invited to share a positive experience (for example, a success within their local group or at a Service Improvement Group meeting) and a current issue

17.1    Residents had the following positive statements, enquiries and concerns:

·                    Good use of utilities has provided good results in gardens

·                     A resident attended the ‘Learn, Create, Innovate’ workshop and   gave a positive review

·                    A resident was pleased with City Clean’s kind supply of an extra communal waste bin following its absence at a meeting

·                    Resident’s noticed that attendance at resident’s only meetings area rising

·                    A resident confirmed that they had successfully acquired a skip through a quick bid and managed to clear 17 gardens

·                    Residents expressed concerns with BHCC City Clean staff using leaf blowers to clean newly cut grass during a downpour causing it to coat resident’s cars thus creating a hazard

·                    Residents expressed delight at Beavers, Cubs and Scouts groups using their halls to hold meetings

·                    A resident expressed dissatisfaction with City Clean Staff in relation to the delay in response to cleaning up posts that were requested to be cut down

·                    A resident emphasised the importance of keeping steps swept as it can be a hazard to mothers and children.

·                    A resident gave positive example where an application for a second bench was successful

17.2    Officers responded to resident’s statements, enquiries and concerns with the following:

·                   Officers took details of areas where grass cuttings are an issue

17.3    Councillor Anne Meadows stated that in the past, residents had bought equipment through the Estate Development Budget and helped to clear and clean areas.