Agenda item - Repairs & Improvement Handbook

Report of the Executive Director for Neighbourhoods, Communities & Housing (copy attached).

34.1    Perrin Horne, Customer Service Manager, presented the report to the panel, she highlighted the various although minimal changes made to the Repairs and Improvement Handbook which include amendments to information such as contact names, details and addresses, she also expanded on extra information to be added such as planned works across the City.

34.2    Resident stated the following concerns and enquiries:

·         Issues regarding fire alarms not lasting their 10 year lifespan

34.3    Officer responded to resident’s enquiries by stating the following:

·         Fire service will do home service when requested by residents

34.4    RESOLVED – That the report be noted