Agenda item - Residents Question Time

Responses to items raised at the Tenant Only Meeting held on 10 May 2016 (copy attached as ‘blue pages’).

4.1       (Item 1 – Leaseholder repairs)

 

4.2       Residents agreed with the report.

 

4.3       The Chair, Councillor Mary Mears, suggested that BHCC should inspect a specific case in regards to a collapsed roof.

 

4.4       Officers stated that there were many possible causes to the problem, that BHCC was reasonable in dealing with the issue in terms of insurance regarding high costs and that it is the responsibility of the freeholder to act.

 

4.5       (Item 2 – Repairs of double glazing)

 

4.6       The panel was satisfied with the report.

 

4.7       (Item 5 – Estate Development Budget)

 

4.8       Residents stated the following concerns:

·         Disputed if Mears have done the specific work

·         Enquired when Mears will begin work on fencing

·         Stated awareness of spare money in pot for use was made by an officer

4.9       Officers responded to resident’s concerns:

·         Have been in contact with Councillors and Mears to try and resolve all outstanding work

·         Stated that planned maintenance and emergency maintenance has taken up a part of the EDB budget

·         EDB last year was circulated all members, Resident Involvement Manager stated that EDB is currently under review with 4 further meetings to take place to agree principles, timing of works, comms with TRAs and other aspects. The officer stated that matters are being recorded and under review.

4.10    Councillor Bell noted concern from residents regarding Mears response time.

 

4.11    Resident Involvement Officer state that the report will be going in September as part of the final report for December ahead of Housing committee in January.

 

4.12    (Item 6 – Vandalism and graffiti in North Whitehawk)

 

4.13    The panel was satisfied with the report

 

4.14    (Item 7 – Parking)

 

4.15    Resident’s stated that objections to double yellow lines have been submitted.

 

4.16    Chair stated safety concerns for residents was paramount.

 

4.17    (Item 8- Cleaning at Robert Lodge)

 

4.18    Residents expressed happiness with situation and stated that great improvements have been noted.

 

4.19    Three Star Items

 

4.20    (Item 1 – Central Ward – Roof repair at Highden, Westmount and Crownhill)

 

4.21    The Panel was satisfied with the report

 

4.22    (Item 2 – Communications with Leaseholders)

 

4.23    The Panel was satisfied with the report

 

4.24    (Item 3 – Resident Inspectors)

 

4.25    The Panel was satisfied with the report

 

4.26    (Item 2 – West Area Panels – Scaffolding – Pages 15 and 25)

 

4.27    Chair has raised issue with Nick Hibberd with regards to help find revenue to store scaffolding.

 

4.28    Officers clarified that issues around scaffolding being left for long times have been addressed with a surcharge to contractors within 2 weeks of the job being completed.

 

4.29    The Panel was satisfied with the report

 

4.30    (Item 3- Scaffolding and Disabled access)

 

4.31    The Panel was satisfied with the report

 

4.32    (Item 4 – Damp)

 

4.33    The Panel was satisfied with the report

 

4.34    (Item 5 – Estate Inspections)

 

4.35    The Panel was satisfied with the report

 

4.36    (Item 6 – Role of EDB Panel)

 

4.37    Residents noted that no further information has been received regarding quick bids that have been submitted

 

4.38    Resident Involvement Officer agreed to speak to Keely to clarify response.

 

4.39    (Item 1 – North Ward Panel – Setting start and end dates for repairs and improvements)

 

4.40    Residents stated the following concerns:

·         Enquired when new windows will be installed in Bexhill Road in Woodingdean

·         Stated issues regarding doors that do not lock on specific estates

4.41    Officers responded:

·         Agreed to look into times and dates for new windows to be installed

·         Agreed to liaise with rough sleepers team to check for people sleeping in doorways.

4.42    The Chair requested this be solved as a matter of urgency.

 

4.43    (Item 3 – Estate Development Budget Fencing)

 

4.44    Councillor Steve Bell enquired if fencing would come under health and safety or EDB budget.

 

4.45    Officer stated the every case is individual.

 

4.46    (Item 5- Pricing Policy)

 

4.47    The Panel was satisfied with the report

 

4.48    (Item 6 – Washing Machines)

 

4.49    Residents stated concern that people’s laundrette has significantly declined in use.

 

4.50    Officers agreed to probe issue and find a response.

 

4.51    (Item 7 – Future of Homing In)

 

4.52    Officers confirmed that nobody has stated that anything is being removed.

 

4.51    (Item 8 – Subcontractor Overcharging)

 

4.52    Glynn Huelin stated that the adopted measured approach employed may promote a feeling of slow progress however he confirmed that all money has been paid back.