Agenda item - Performance Report
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Agenda item
Performance Report
- Meeting of Housing Management Panel: Central Area, Tuesday, 28th July, 2015 2.00pm (Item 5.)
- View the background to item 5.
(copy to follow).
Minutes:
5.1 The Head of Income, Inclusion & Improvement presented a report that covered Housing Management Performance during Quarter 2 of the 2015/16 financial year. The Head of Income, Inclusion & Improvement stated that the table provided figures and a RAG rating system against key performance indicators adding that the intention of the report was to provide Area Panels with information on Housing services performance and, as with previous versions of the report, comments and feedback on its presentation was welcomed to improve future versions.
5.2 Jane Thorpe commented on not being aware of estate inspections in advance and believed it would be helpful to be told beforehand so they can meet with the inspector.
5.3 The Head of Tenancy Services noted this and agreed to look into the problems raised and will provide further information in due course.