Agenda item - Performance Report Q3 2014/15

43.1      The Head of Income, Inclusion & Improvement presented a report that covered Housing Management Performance during Quarter 3 of the 2014/15 financial year. The Head of Income, Inclusion & Improvement stated that unfortunately it had not been possible to provide the full report, only the briefing sheet although the latter still provided information on key indicators. The Head of Income, Inclusion & Improvement asked tenant representatives for their permission that representatives were satisfied for the full report to still be submitted to Housing Committee once ready and for any comments to inform the fuller report.

43.2      Patrick McKenna asked if officers had a view as to why there had been a drop in rent arrears.

43.3      The Head of Income, Inclusion & Improvement stated that some of the drop had been down to the work of officers on financial advice and support but the results were somewhat of a surprise had the general trend for the period in question was a rise.

43.4      Chris El-Shabba stated that she was pleased to see results in the efforts made on tenancy fraud.

43.5      Representatives stated their approval for the full report to be submitted to Housing Committee.

43.6      RESOLVED- That the report be noted.