Decision - Customer Feedback Report

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Decision details

Customer Feedback Report

Decision Maker: Audit & Standards Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

Report on Customer Feedback which includes information on complaints and compliments about services delivered by the council. This report focuses on quarter one of 2016/17 and compares the results with performance through 2015/16.

Decision:

1)           That the Committee note the report.

 

2)           That the Committee agree to receive a similar report four times a year.

 

Report author: Brian Foley

Publication date: 28/09/2016

Date of decision: 27/09/2016

Decided at meeting: 27/09/2016 - Audit & Standards Committee

Accompanying Documents:

 


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